Book with Confidence

Booking your next Trip is a big deal. That’s why We offer freedom and flexibility every step of the way. The last few months have cast uncertainty over everyone’s travel plans.

That’s why we’ve made our booking options super flexible – giving you peace of mind without the worry of missing out. Discover all the reasons you should feel confident booking your next trip with us.

If we cancel an event

Re-book

Guests choosing to book a new trip will be offered the same travel arrangements at the same price or can choose an alternative trip (at extra cost if the new trip is more expensive).

Hold a credit

Guests can choose to hold the payment amount as Credit to use towards a future booking of their choice.

Request a refund

Guests can request a refund if no alternative travel arrangements are suitable for them and/or their group.

If you cancel an event

Normal cancellation policy

If your event is going ahead as planned, but you and your group wish to cancel your trip, then normal cancellation terms will apply. We recommend checking your travel insurance policy to see if you are covered for this. You are also able to transfer your booking to another person (by issuing a name change which there will be no fee for).

Fully transferable spots

You are able to transfer your spot to another traveler without any fees 45 days prior to the departure date.

Contact Customer Service

We will try our best to be able to offer guests flexibility to move their trips to new dates or destinations instead of cancelling, so we always recommend contacting our Customer Service team to find out your options.

If Government guidelines due to pandemic cancel an event Or If Passenger Turns Covid-19 Positive within 72Hrs Prior to Travel

Hold a credit

The payment will be on hold as a credit with us which can be used on future booking of your choice

Cancellation Policy

Free cancellation until 90 days prior to tour start date*Free cancellation
50% cancellation charges between 89 days - 60 days of tour start date50% cancellation
100% cancellation charges between 59 days of tour start date100% cancellation

*Note

- Free Cancellation / Full Refund Subject To 10% Reduction of Tour Package Cost as Company Management Charges.
- Our team will verify covid19 positive report provided by the passenger and only ICMR lab certified covid reports with QR code are accepted.